Commercial Counsel

ABOUT RETELL AIRetell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B.Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we're creating intelligent AI “workers” that act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving every customer interaction.We're growing fast and looking for ambitious builders who want to tackle hard technical problems, move quickly, and have a real impact on one of the fastest-growing voice AI companies in the world.Let's build the future together.Recent recognition:No. 1 Best Places to Work in the Bay Area, San Francisco Business Times 2026Top 50 AI Apps, a16z (2025)#3 Fastest-Growing Software Company, G2 Best Software Awards 2026Best Agentic AI Software, G2 Best Software Awards 2026#4 Fastest-Growing Software Vendor, Brex Benchmark 2025Enterprise Tech 30 Class of 2026, Nasdaq & Wing VCTop-Ranked Startup, Lean AI LeaderboardBacked by Y Combinator ABOUT THE ROLERetell AI transforms customer experience with voice AI for enterprises, including customers like CVS/Aetna, American Airlines, Lenovo, and Grab. We have more customer stories than we can tell!We're hiring our first Senior Counsel to build Retell's legal function from the ground up. You'll report directly to the founder and be Sales' go-to partner on every enterprise deal. Voice AI raises new legal questions around consent, AI disclosure, and outbound calling, and you'll help set how we answer them.KEY RESPONSIBILITYThis hire has fast, safe contracting that keeps enterprise deals moving.Close enterprise agreements (MSA, DPA, BAA, order forms) quickly, with minimal reliance on outside counselBuild contract templates, a negotiation playbook, and turnaround SLAs, so sales are never blockedSet Retell's position on voice AI legal issues: call recording consent, TCPA, AI disclosure, and customer use-case reviewsOwn platform terms, acceptable use policy, privacy policy, and outside counsel spendWHAT WE'RE LOOKING FORMust have:JD and active US bar membership in California State6+ years of commercial or technology transactions experience OR 4+ years in a tech transactions group at a top law firmExperience with privacy and AI regulation (GDPR, CCPA, EU AI Act) Nice to have:Background in telecom, TCPA, or healthcare (BAA) mattersHOW WE EVALUATEWe care less about checkboxes and more about:Judgment that balances legal risk with deal speedPrecision and speed in real redlinesExplaining legal issues clearly to non-lawyersOwnership under ambiguityYOU MIGHT THRIVE IFYou'd rather find a path to yes than write a memo on why notYou enjoy high deal volume and fast turnaroundsYou want to build a legal function, not inherit one JOB DETAILSCash: $230,000 - $270,000Equity: 4-year vest / 1-year cliffLocation: Redwood City, California (Relocation support provided)US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H-1B, TN, L-1, E-3, and F-1 (OPT/CPT). OTHER BENEFITS100% coverage for medical, dental, and vision insurance$70/day DoorDash credit for breakfast, lunch, dinner, and snacks$200/month wellness reimbursement (gym, fitness classes, etc.)$300/month commuter reimbursement (gas, Caltrain, etc.)$75/month phone bill reimbursement$50/month internet reimbursement COMPENSATION PHILOSOPHYBest offer upfront: Choose from three cash-equity balance options; no negotiation neededTop 1% talent: Above-market pay (top 5th percentile) to attract exceptional buildersHigh ownership: small teams, >$1M revenue per employee, and significant equityPerformance-based: Offers tied to interview performance, not tenure or past salary INTERVIEW PROCESSRecruiter screen (15 min)Intro and Deep Dive with Legal team (30 min)Hiring Manager or Team Member interview (30 min)Onsite (2.5 hours)Live Exercise & Negotiation role-playDeal walk throughCross-functional conversation with Sales and Deal Desk