Provider: RIKHATH LLC, doing business as RaiseFeed
Registered address: 5900 Balcones Drive, Austin, Texas 78731, USA
Governing law: Texas, United States
Legal and privacy contact: imran.hassan@rikhath.com
Monthly renewal
RaiseFeed Professional costs $99 USD per organization per month plus applicable tax and renews automatically until cancelled. Stripe provides the applicable billing receipt or invoice.
Cancellation
A Stripe-billed organization owner may cancel through the Stripe Customer Portal. A manually billed organization may cancel by emailing imran.hassan@rikhath.com from an owner address. Cancellation takes effect at the end of the current paid period; access remains available through that exact boundary. The owner may reverse a scheduled cancellation before the boundary. Cancellation does not automatically delete workspace evidence.
Failed renewal
A failed recurring payment receives a maximum three-day access grace period. RaiseFeed may suspend access and revoke sessions when the grace period ends without successful payment. Billing can still be recovered through Stripe's hosted Portal login.
Refunds
Payments are not prorated or refundable except where applicable law requires, for a duplicate payment, or when RaiseFeed cannot provide the purchased access. A full refund for the current service period suspends access. A partial refund is recorded but does not by itself change the paid access boundary.
Disputes and corrections
An open payment dispute suspends access while it is reviewed. A won dispute restores access only when Stripe still establishes a valid paid subscription period. For a duplicate charge, billing correction, or access failure, contact imran.hassan@rikhath.com with the organization name and Stripe invoice or receipt reference—never card details.
Mandatory rights
Nothing in this policy limits a refund, cancellation, or other remedy that applicable law does not permit the parties to waive. Approved refunds are returned through the original payment provider where practicable; provider and bank processing times may apply.
See the Terms of Service and Privacy Notice for the complete product and data boundary.