Procurement Manager

ABOUT RETELL AIRetell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B.Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we're creating intelligent AI “workers” that act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving every customer interaction.We're growing fast and looking for ambitious builders who want to tackle hard technical problems, move quickly, and have a real impact on one of the fastest-growing voice AI companies in the world.Let's build the future together.Recent recognition:No. 1 Best Places to Work in the Bay Area, San Francisco Business Times 2026Top 50 AI Apps, a16z (2025)#3 Fastest-Growing Software Company, G2 Best Software Awards 2026Best Agentic AI Software, G2 Best Software Awards 2026#4 Fastest-Growing Software Vendor, Brex Benchmark 2025Enterprise Tech 30 Class of 2026, Nasdaq & Wing VCTop-Ranked Startup, Lean AI LeaderboardBacked by Y Combinator ABOUT THE ROLEWe’re looking for a Procurement Manager to build and own procurement at Retell as we scale.This is a high-ownership role for someone who is commercially sharp, analytical, and comfortable building things from scratch. You’ll own vendor selection, sourcing, negotiation, contracting, and ongoing vendor management across the company.You’ll work closely with Finance, Legal, Engineering, IT, HR, and leadership to make sure we’re getting the best value from every major vendor and building a procurement function that can scale with the company.KEY RESPONSIBILITIESOwn procurement across the company, from sourcing through contracting and renewalsLead vendor selection, evaluation, and negotiationManage strategic software, infrastructure, and other company spendIdentify opportunities for cost savings and vendor consolidationBuild procurement processes, policies, and approval workflows from scratchPartner with Finance and Legal on contracts, budgets, and vendor riskTrack company spend and improve visibility into vendor costsBuild strong relationships with key vendors and negotiate favorable termsUse automation and AI to make procurement faster and more efficientHelp build the procurement function as Retell continues to scale.YOU MIGHT THRIVE IF YOUHave 5+ years of experience in procurement, strategic sourcing, or purchasingHave strong vendor negotiation and contract negotiation experienceHave owned meaningful company spend of over $25M.Have experience at a fast-growing technology company or startupHave experience with SaaS, software, or technical procurementAre highly analytical and comfortable working with spend dataCan operate independently without much existing structureHave built procurement processes or functions from scratchMove quickly and avoid unnecessary bureaucracyAre a strong communicator and can work across Sales, Customer Success, Finance, Legal, Engineering, IT, and HR JOB DETAILSCash: $180,000 - $220,000Equity: 4-year vest / 1-year cliffLocation: Redwood City, California (Relocation support provided)US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H-1B, TN, L-1, E-3, and F-1 (OPT/CPT). OTHER BENEFITS100% coverage for medical, dental, and vision insurance$70/day DoorDash credit for breakfast, lunch, dinner, and snacks$200/month wellness reimbursement (gym, fitness classes, etc.)$300/month commuter reimbursement (gas, Caltrain, etc.)$75/month phone bill reimbursement$50/month internet reimbursement COMPENSATION PHILOSOPHYBest offer upfront: Choose from three cash-equity balance options; no negotiation neededTop 1% talent: Above-market pay (top 5th percentile) to attract exceptional buildersHigh ownership: small teams, >$1M revenue per employee, and significant equityPerformance-based: Offers tied to interview performance, not tenure or past salaryINTERVIEW PROCESSTalent Screen — 15 minFunctional Interview — 45 minHiring Manager — 30 minFinal Interviews — 3 hrs