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Staff AI Engineer
Kastle · San Francisco
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About KastleKastle is building the AI employee for consumer lending. We work with some of America's largest banks and mortgage lenders, helping them scale their contact center and compliance operations using autonomous AI Agents that process payments, originate loans, and help customers get a world class experience during the biggest financial decisions of their lives. We've processed over $1 billion in transactions and are backed by Y Combinator and Commerce Ventures. If you are interested in building AI that is applied in the real world where precision, reliability, and performance matter and redefine access to credit across the world, apply below.About the RoleAs a Founding Applied AI Engineer, you'll be instrumental in building the technical foundation of Kastle's AI platform. You'll fine-tune large language models, design AI workflows for highly regulated enterprises, and ensure our voice agents deliver precise, compliant, and effective borrower interactions.This role is ideal for an engineer who is passionate about applied AI, eager to solve real-world challenges, and excited to build the technical foundation of an early-stage AI startup.What You'll DoAI Model Integration: Fine-tune and deploy LLMs for real-time voice-based borrower interactionsPrompt Engineering: Design and iterate on prompt strategies to optimize AI performance and complianceEvaluate LLMs and AI Agents: Build high quality evals using our proprietary datasets to benchmark AI agent performance and run experimentsCustom AI Solutions: Train and implement domain-specific AI models for consumer lendingScalability & Compliance: Ensure AI solutions meet regulatory standards (FDCPA, RESPA, TILA) and scale efficientlyData Pipelines & APIs: Build robust AI-driven workflows that integrate seamlessly with loan servicing platformsContinuous Optimization: Monitor performance metrics and continuously improve agent quality and borrower experienceWhat We're Looking For3+ years building and deploying ML/AI systems in production environmentsStrong proficiency in Python and deep learning frameworks (TensorFlow, PyTorch)Experience with LLM orchestration frameworks (LangChain, LlamaIndex, or similar)Track record of shipping end to end AI systems that is at the core of company operationsStrong product mindset and ability to translate business requirements into AI solutionsExcellent communication skills to collaborate across product, engineering, and compliance teamsWhy join KastleOpportunity to work with a world class team building a generational AI company that will redefine how every loan in America is made and managedAbility to move fast while your work impacting millions of customers. Add a new feature in a few days and ship it to top 10 lenders the next week.Competitive Compensation + Meaningful Equity at a high growth companyHigh ownership and direct input on product direction, company culture, and how the FDE function scales Other Perks and BenefitsFree Health and Wellness MembershipRobust medical, vision, & dental coverage401(K) plan offeringPaid Company MealsCompany offsites to get to know the team