AI Deployment Strategist

The Role:As AI Deployment Strategist, you’ll work across customer success, sales, and engineering to ensure technical clarity and execution—before, during, and after the sale of our cutting-edge F2 product. You’ll become the AI prompting authority for the business, forming the technical backbone of the go-to-market motion.You will:Support the F2 sales process by joining prospect and client calls to address technical product questionsOwn customer due diligence: complete InfoSec questionnaires, and continuously improve our DDQ knowledge baseAudit reports generated by users, flag issues to engineering, and support customers in getting value from our AIPrompt engineering: create natural language prompts tailored to customer needs to ensure accurate, relevant report outputDeliver light technical implementations, such as configuring SSO or provisioning custom data retention policiesEnsure CRM hygiene: maintain clean, structured data to help the customer success and sales teams scale effectivelyBe the voice of the customer to the engineering team—providing real feedback that helps improve the productWho You AreYou’re a versatile operator who can translate between engineers and customers. You know how to handle enterprise buyers, explain complex systems clearly, and work cross-functionally to deliver high-impact outcomes.Experience prompting and working with LLMs and AI SaaS toolsFamiliarity with enterprise information security concepts and due diligence processesStrong communicator who is commercially minded, customer-obsessed, and tech fluent. You can explain complex concepts to non technical audiencesAbility to project manage complex workflows and technical deliverables without writing production codeStrong on keyboard skills, technically sharp, and eager to find a path to leveling up your coding skillsBased in NYC — we believe the best work is done together, in person at our beautiful corporate HQ in NYC. You’ll have flexibility to work remotely at least 1 day per week.Nice to HavesPrior experience reviewing or writing investment memos or working as an investment analyst is a big plusPrevious roles in technical sales, solutions engineering, customer success, or AI implementationFamiliarity with reporting tools, natural language outputs, or unstructured document processing