Claims Handler – Travel

Ready to grow your claims career faster than the traditional industry allows?We’re looking for a Travel Claims Handler to join ClaimSorted.This role is ideal for:a Claims Handler who wants to build their career at a company that rewards performance, not tenuresomeone with 2+ years of claims experience who is hungry to learn and grow fastWe are not looking for tenure for the sake of it. We are looking for people with talent, ambition, work ethic, and the drive to build a real career.If you join us, we will give you the training and support to become the best Claims Handler possible - from people management to performance management, data, quality, and capacity planning. Our goal is to help you become one of the best claims leaders of the future.About ClaimSortedClaimSorted is a Third-Party Administrator (TPA) that manages insurance claims end to end on behalf of insurers, in a ~$200B industry.We combine a high-performing claims team with an AI-enabled platform to deliver claims up to 3x faster, with better service and better economics for insurers.We’re backed by Y Combinator, Atomico, and Eurazeo, have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums.What you’ll doHandle claims end to end: from first notification of loss through to settlementCommunicate with policyholders throughout the claims journey, ensuring a clear and positive experienceReview documentation, verify coverage, and assess liability accuratelySet appropriate reserves and manage claims within your authorityIdentify potential fraud indicators and escalate appropriatelyMaintain accurate and thorough claims records for audit and complianceContribute to continuous improvement by flagging process inefficienciesWhat we’re looking forBased in the UK or Ireland with work authorisation2+ years of claims experience (travel, health, or similar lines). Strong organisation and ability to prioritise independentlyComfortable using data to make decisionsTeam-oriented, hardworking, and ambitiousExperience leading, mentoring, or coaching others is a plusStartup or high-growth experience is a plusWhy join usThis is a chance to grow faster than you would at a traditional insurer or claims business.You’ll get real responsibility, real training, and the opportunity to build your career in a high-performance environment that rewards talent and hard work.If you’re ready to step up, work hard, and build a career in claims, we’d love to hear from you.Our ValuesMove Fast – Act decisively, iterate quickly, optimise for momentum.Always Overdeliver – We exceed expectations in everything we do.Think Customer-First, Always – The customer experience drives every decision.Challenge the Status Quo – We innovate relentlessly and never settle for ‘good enough.’Say It How It Is – Transparency and direct communication build trust.Compensation & BenefitsCompetitive salary beyond the industry standardQuarterly performance bonus: up to 15% of quarterly salaryEquity participation: stock options as an early-stage team memberHealth insurancePension contributions28 days annual leaveAccelerated promotion track in a high-growth environment